Customer Service

Thomas Dudley provides a level of customer service that sets us apart within our chosen markets.

Firstly, we are a quality assured organisation that is committed to innovation and service.

Secondly, most of our bathroom products are accompanied by a 12 month manufacturer’s guarantee and our nationwide sales team, in-house sales office and technical support specialists work proactively to resolve any issues in the shortest time possible.

We also consider exceptional service to be a priority within our business and hold the stock levels required to minimise delivery lead times.

When customers choose Thomas Dudley bathroom products and castings therefore, they do so with the reassurance of knowing that they have chosen a uniquely flexible UK based supplier that has the expertise to support their long term business requirements.